use of cookies

WHICH COOKIES DOES AUGEO USE?

Augeo academy uses different types of cookies: technical cookies, permanent cookies, session cookies and external tracking cookies.

The technical cookies are necessary for the website to work properly, such as keeping track of the log in status or the shopping cart. These cookies will "disappear" when you close your browser. The behaviour of the user is also stored for later analysis in order to optimize the usability of the website. The effectiveness of online campaigns is assessed.

In addition, our website also uses external cookies on several pages. These make it possible, for instance, to share certain web pages via your social media, but it also gives us insight into website behaviour. This allows us to optimize the website of Augeo academy and tailor it to your use. The data we collect via the website is never sold to third parties and is only used to analyse the use of this website.

OVERVIEW OF EXTERNAL COOKIES USED

Google Analytics

As part of the "Analytics" service, a cookie is placed by the American company Google via our website. We use this service to track and receive reports on how visitors use the website. Google may pass on this information to third parties if Google is legally obliged to do so or if third parties process the information on behalf of Google. We have no influence on this. We have not permitted Google to use the analytics information obtained for other Google services or to share this data.

The information that Google collects is anonymised as much as possible. The information is transferred to and stored by Google on servers in the United States. Google adheres to the Safe Harbor principles and is affiliated with the Safe Harbor program of the American Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data. We have signed a processing agreement with Google.

Mouseflow

Our website uses Mouseflow: a website analysis tool that provides us with functions such as session videos, heatmaps, funnels, form analyses and feedback of campaigns. Mouseflow can record your clicks, mouse movements, scrolls, keystrokes, the webpages you visit, the time you spend on the website, browser, operating system, type of platform (desktop/tablet/telephone), screen resolution, type of visitor, where you are from, anonymised IP address, location (location and country), language and comparable data. Mouseflow only collects data on pages where it is installed and not outside the web browser (i.e. not on your computer). If you want to unsubscribe, you can do so via: https://mouseflow.com/opt-out. Please contact us if you would like to have a copy of the data or want it deleted, and as a second option you can also contact Mouseflow via privacy@mouseflow.com. 

For more information: http://mouseflow.com/privacy/ of https://mouseflow.com/gdpr/.

Permanent cookies

Cookies allow us to recognize you when you visit our website again. The website can therefore be specially tailored to your preferences. If you have given permission for placing cookies, we can remember this by means of a cookie. This means that you do not have to repeat your preferences, which saves you time and allows you to make better use of our website. You can delete permanent cookies via your browser settings.

Session cookies

A session cookie allows us to see which parts of the website you have viewed during your visit. We can then adjust our services to the surfing behaviour of our visitors as much as possible. These cookies are automatically deleted when you close your web browser.